Privacy Policy

Last Updated: 2024/12/20

At https://sunspring.om, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and how we safeguard it.

Information We Collect

To provide ticket reservation and issuance services, we may collect the following information:

Full name
Email address and phone number
Identity information required for ticket issuance (such as national ID or passport number, if applicable)
Payment-related information (processed through secure payment gateways)
Technical information such as IP address, browser type, and device information

How We Use Your Information

Processing reservations and issuing tickets
Sending booking confirmations, tickets, and related notifications
Providing customer support and responding to inquiries
Improving our services and user experience
Complying with legal and regulatory requirements

Payments and Financial Information

All payments are processed through secure and trusted payment gateways. We do not store users’ bank card or payment details on our servers.

Sharing Information with Third Parties

With transportation service providers or event organizers, strictly for the purpose of issuing tickets
When required by law or by competent authorities

We do not sell, rent, or disclose users’ personal information to unauthorized third parties.

Data Security

We use appropriate technical and organizational security measures to protect users’ information against unauthorized access, loss, misuse, or disclosure.

Cookies

This website may use cookies to enhance functionality, store user preferences, and analyze user behavior. Users can manage or disable cookies through their browser settings.

User Rights

Access their personal information
Request correction or deletion of their data
Stop using our services at any time

Cancellation and Refund Policy

Ticket cancellation and refund conditions are subject to the rules and regulations of the relevant transportation provider or event organizer and are presented to users at the time of purchase.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us via [email protected].